In an era defined by digital connectivity and technological advancement, the imperative for businesses to establish a robust online presence has never been more pressing. SingleInterface, a pioneering Software as a Service (SaaS) startup headquartered in Singapore, has emerged as a trailblazer in facilitating this transition for offline businesses worldwide. With the recent announcement of its $30 million fundraising round, SingleInterface is poised to revolutionize the way multi-location brands engage with customers and drive revenue growth through innovative digital solutions.
As the global population increasingly embraces the internet, the demand for online products and services continues to surge. According to the International Telecommunication Union, over two-thirds of the world’s population is now connected online, representing a significant opportunity for businesses to tap into a vast and expanding market. However, the journey from offline to online is fraught with challenges, ranging from website development to digital marketing strategies. Many businesses struggle to navigate this complex landscape, often lacking the resources and expertise to effectively harness the power of digital platforms.
Enter SingleInterface—a transformative force in the realm of digital transformation for brick-and-mortar enterprises. Founded in 2015 by Tarun Sobhani and Harish Bahl, the startup has quickly established itself as a leader in providing comprehensive solutions tailored to the unique needs of multi-location brands across diverse industries. With a suite of cutting-edge tools and AI-driven technologies, SingleInterface empowers businesses to seamlessly transition their physical storefronts into thriving online hubs of customer engagement and commerce.
In today’s digital age, the transition from offline to online has become increasingly vital for businesses seeking to remain competitive and reach a broader audience. With the proliferation of internet users worldwide, companies are recognizing the importance of adopting online marketing strategies to drive customer engagement and boost revenues. According to the International Telecommunication Union, approximately 67% of the world’s population, totaling 5.4 billion people, is now connected to the internet—an increase of 4.7% since 2022. Conversely, the global offline population has steadily declined to 2.6 billion in 2023, as reported by the United Nations.
Despite the growing significance of establishing an online presence, many businesses face challenges in navigating the complexities of digital transformation. From building websites to optimizing search engine visibility, the process can be daunting and fragmented. SingleInterface aims to address this issue by offering a comprehensive suite of products tailored to multi-location brands across various sectors, including food and beverage, retail, and automotive industries.
Through its innovative tools and artificial intelligence (AI) technology, SingleInterface empowers businesses to manage the digital presence of their physical stores effectively. By leveraging AI automation, the startup streamlines marketing strategies and enhances return on investment (ROI) for each store. Tarun Sobhani, co-founder and CEO of SingleInterface, highlights the significant impact of the company’s products, citing an average revenue growth of 15–20% for businesses utilizing their services.
The startup’s offerings extend beyond website creation, enabling businesses to execute localized marketing campaigns, communicate with customers via popular messaging platforms, and gain actionable insights into customer feedback and reviews. With clients such as KFC, Pizza Hut, Nissan, and HDFC Bank, SingleInterface has established itself as a trusted partner for leading brands in India, Southeast Asia, and the Middle East.
Driven by its recent funding round led by Asia Partners and participation from PayPal Ventures, SingleInterface is poised for further expansion into new markets, including Southeast Asia, Australia, Japan, and Korea. The investment will also fuel product innovation and enhance the overall customer experience.
Oliver Rippel, co-founder of Asia Partners, expresses confidence in SingleInterface’s growth trajectory, emphasizing the company’s success in bridging the gap between offline and online customer engagement. With a dedicated team of 235 professionals, the startup is committed to driving sustainable growth and empowering businesses to thrive in the digital era.
In conclusion, SingleInterface’s successful fundraising initiative underscores the growing demand for innovative solutions to facilitate the digital transformation of offline businesses. By leveraging technology and strategic partnerships, the company aims to revolutionize the way businesses engage with customers and unlock new opportunities for growth on a global scale.